This short presentation explains the sign-in journey, security best practices, and troubleshooting tips for users accessing the Coinsquare® login. The content is focused on clarity, safety, and a smooth sign-in flow to minimize friction and keep accounts secure.
A well-designed sign-in page reduces support tickets, increases successful logins, and improves user confidence. This slide outlines key objectives: (1) clear instructions, (2) defensive authentication, and (3) helpful error messages that guide — not confuse — the user.
The page must include clearly labeled email/username and password fields, a prominent sign-in CTA, and supportive links such as "Forgot password?", "Create account", and "Support". Each element should have accessible labels and keyboard focus styling to meet inclusive design standards.
Encourage 2FA (SMS, authenticator app, or hardware key). Offer clear instructions about what to expect during 2FA, how long codes are valid, and guidance for lost devices. Make account recovery processes robust and human-friendly while preventing abuse.
Use concise, action-oriented microcopy: e.g., "Enter the email you used to sign up" or "Check your authenticator app for a 6-digit code." Avoid ambiguous messages like "Something went wrong." Instead, explain the cause and the possible fix.
Ensure `label` tags are present, keyboard navigation works, and screen readers receive helpful announcements. Provide localized text for the most common languages and keep date/time and number formats appropriate for the user locale to reduce confusion during sign-in.
Replace vague errors with precise guidance: "Password incorrect — try again or reset it" and include a visible "Show password" toggle to reduce typing errors. Rate limit response messages to avoid revealing account existence while still guiding legitimate users.
Suggest steps: check network, clear cache, ensure correct time on device for authenticator apps, try a private browser window, and reach support if blocked. Provide direct contact options and a short knowledge base link for deeper self-service.
Use familiar brand colors, include trust badges (encryption notices), and ensure ample spacing. High contrast CTAs and a clean visual hierarchy support fast comprehension and reduce errors. Avoid clutter that distracts from signing in.
Test the sign-in flow across devices, monitor failed login reasons, and iterate on copy and security settings. Provide a short checklist for product teams: accessibility audit, 2FA adoption plan, error message review, and support article updates. Prioritize the user’s ability to sign in safely and confidently.